Admin Support
About Admin Support
Administrative
support workers help executives with the day-to-day running of the
business by assisting with clerical and administrative processes. This
job involves tasks such as organizing meetings and travel arrangements,
responding to inquiries and implementing office procedures and systems.
Why is Admin Support important?
The administrative support staff has to manage various calendars, schedule appointments, and keep the office efficiently.
Who should take the Admin Support Exam?
• Office Assistants
• Administrative Support professionals
• Secretary
• Anyone who wants to assess their Admin Support skills
• Any professional with skills and knowledge on Admin Support
• Anyone interested in Admin Support
Admin Support Certification Course Outline
1. Office Administration Basics
2. Telephone Usage
3. Office Communications and Mailing
4. Visitor Management
5. Travel arrangement and Hotel Reservation
6. Meetings
7. Records Management
8. Office Automation
9. Keyboard Skills
10. Word Processing - MS-Word 2013
11. Spreadsheet - MS-Excel 2013
12. Presentation Software - MS-PowerPoint 2013
13. Database
14. Networking and Internet
15. Hardware Troubleshooting
16. Stress Management
17. Time Management
18. Effective Working Relationships