Airline Ticketing
About Airline Ticketing
An airline ticket is a paper or electronic record that an airline or travel agent issues to confirm a passenger's right to a seat on a trip. The two forms of airline tickets are the paper ticket, which includes coupons or vouchers, and the electronic ticket (commonly referred to as an e-ticket).
Both forms of the ticket must be shown in order to receive a boarding pass at airport check-in. The passenger is then permitted to board the aircraft using the boarding pass and the accompanying ticket.
Why is Airline Ticketing important?
Essential documents that verify a person has a seat on a flight are airline tickets. The ticket contains crucial details about the traveler and the aircraft they will take. During check-in, the ticket is converted into a boarding permit, which authorizes the passengers to board the aircraft.
Who should take the Airline Ticketing Exam?
Airlines need ticket agents to be at least 18 years old, have a high school diploma or GED, a current driver's license, be physically fit to lift up to 60 or 70 pounds and be able to give excellent customer service.
To work in the US, you also need legal authorization. Additionally, learning to type swiftly and accurately may be useful. Given how much of your job includes direct contact with occasionally quite irate clients, several airlines would additionally prefer you have prior experience working in customer service.
Airline Ticketing Certification Course Outline
- Intro to Airline Ticketing
- Ticketing agent role
- Reservation agent role
- Overview of the ticket, boarding pass, PNR, GDS, CRS