Apple Certified Macintosh Technician (ACMT)

Apple Certified Macintosh Technician (ACMT)

The Apple Certified Macintosh Technician (ACMT) certification is a credential designed by Apple for professionals who wish to gain expertise in troubleshooting and repairing Apple hardware products, particularly Macs and other related Apple devices. This certification equips individuals with in-depth knowledge of Apple diagnostics, technical repair procedures, and customer interaction skills, enabling them to handle technical issues on Mac hardware and MacOS software. ACMT certification is valuable for IT professionals and technicians aiming to work in Apple-authorized service facilities or directly for Apple to provide high-quality support to Apple product users.
Why is Apple Certified Macintosh Technician (ACMT) important?

• Validates specialized skills in diagnosing and repairing Apple hardware.
• Recognized by Apple-authorized service providers and retailers.
• Provides an advantage for IT professionals in organizations that use Apple products.
• Ensures technicians can offer high-quality customer support for Apple devices.
• Covers Apple-approved repair processes, ensuring adherence to Apple standards.
• Increases credibility for professionals working with Mac products.
• Helps technicians stay updated on the latest Apple diagnostic tools and software.

Who should take the Apple Certified Macintosh Technician (ACMT) Exam?

• Apple Certified Macintosh Technician
• Apple Support Technician
• IT Support Specialist
• Technical Support Engineer
• Service Technician in Apple Authorized Service Providers
• Desktop Support Specialist (focused on Apple products)
• Mac Technician
• Retail Apple Product Specialist

Apple Certified Macintosh Technician (ACMT) Certification Course Outline
The Apple Certified Macintosh Technician (ACMT) Certification covers the following topics -

Module 1. Introduction to Mac Hardware
Module 2. macOS Setup and Maintenance
Module 3. macOS User Accounts
Module 4. macOS Security
Module 5. macOS File System
Module 6. macOS Permissions
Module 7. Time Machine
Module 8. Power Management
Module 9. macOS Networks
Module 10. macOS Troubleshooting Tools
Module 11. Troubleshooting Startup
Module 12. VMI for Mac Devices
Module 13. Systematic Troubleshooting for Mac
Module 14. Repairing All Macs
Module 15. Servicing iMac
Module 16. Servicing iMac Pro
Module 17. Servicing Mac mini
Module 18. Servicing Mac Pro
Module 19. Servicing MacBook Pro (15-inch)
Module 20. Servicing MacBook Air
Module 21. Servicing MacBook
Module 22. Servicing MacBook Pro (13-inch)