Attrition Management Practice Exam

About Attrition Management
Attrition in organization refers to decline in workforce or employees, as employees resign /retire but is not replaced.

There are many reasons for attrition in the company which may include
•    Issues with immediate managers or colleagues
•    unhappiness with pay and benefits
•    better pay and prospects opportunity in other company
•    company is downsizing due to economic reasons
•    relocating to other city and country

Managing the attrition at an organization requires you to effectively handle the employee exit as well comply with local laws and regulations.

Attrition management is an important responsibility of human resources departments of an organization. Attrition management is in spotlight due to new concepts of gig economy and automation being implemented across the industry.

Why is Attrition Management important?
Attrition is incapacitating for companies as well trained human resources are lost which had been well trained and were adept in their job profile. Searching for replacements against the vacant positions, training and making the new hire adept at job, requires lots of resources and costs.

Henceforth, attrition management is important as it manages the human resources requirement as per organizational policies and goals.
Attrition management involves, planning, designing and implementing attrition related processes and policies to better address attrition effectively and in cost-effective manner.

Attrition also provides the company with the following benefits
•    Optimized labor costs
•    Easy implementation of job profile changes as per change in work flow.
•    New hires bring new ideas and refresh an organization.
    
Important Attrition Management Concepts
Attrition control involves various skills and concepts for being effective and which includes
•    Understanding the strategic nature of staffing
•    Performing job evaluation
•    Administering employee exit
•    Controlling employee churn

Who should take the Attrition Management Exam?
•    Any Professional engaged in human resources of an company
•    HR professionals
•    Senior HR professionals
•    HR managers

Attrition Management Exam Objectives

Attrition Management exam assess you in application of various attrition management tools and techniques.

Attrition Management Exam Prerequisite

There is no prerequisite for the attrition management exam.

Attrition Management Certification Course Outline

1. Strategic Staffing
1.1 What is Strategic Staffing?
1.2 Comparison between Strategic and Traditional Staffing
1.3 Components of Strategic Staffing
1.4 Goals of Strategic Staffing
1.5 Functional areas of HRM   

2. Staffing Strategies
2.1 Business Strategies of a firm
2.2 Talent Management
2.3 Strategic Staffing Decision

3. Job Evaluation
3.1 Job Analysis
3.2 Uses of Job Analysis
3.3 Internal & External Equity
3.4 Internal Equity
3.5 External Equity
3.6 Job Evaluation
3.7 Some Principles of Job Evaluation
3.8 Job Evaluation vs. Job Analysis
3.9 Job Evaluation
3.10 Ranking
3.11 Job Classification

4. Workforce Management
4.1 Orientation and Socialization
4.2 Managing workforce flow
4.3 Voluntary and Involuntary employee separation

5. Employee Churn
5.1 Employee Churn Analysis
5.2 Combating Employee Churn

6. Employee Retention
6.1 The Cost of Turnover
6.2 Herzberg's Theory
6.3 Equity Theory
6.4 Retention Programs
6.5 Retention Tools and Resources

7. Grievance Handling
7.1 Introduction
7.2 Dissatisfaction, Complaint and Grievance
7.3 Grievance Forms, Causes and Effects
7.4 Grievance Handling Procedure
7.5 Grievance Management in India

8. Discipline
8.1 What is Discipline
8.2 Indiscipline
8.3 Disciplinary Action
8.4 Disciplinary Action Procedure
8.5 Discharge or Dismissal

9. Employee Exit
9.1 Exit policy
9.2 Voluntary Retirement
9.3 Golden Handshake.
9.4 Termination
9.5 Dismissals

10. Management and Manager
10.1 Management Basics
10.2 Management Approach
10.3 Managerial Responsibilities
10.4 Best Practices for a Effective Manager
10.5 Identifying Required Managerial Skills
10.6 Managerial Power and Credibility
10.7 Demands and Constraints of a Manager's Role

11. Negotiation Skills
11.1 Negotiation Basics
11.2 Preparing for the Negotiation Process
11.3 The Seven Basic Steps in Negotiation
11.4 Best Alternative to a Negotiated Agreement (BATNA)
11.5 Tactics for Negotiation Process

Exam Format and Information
Certification name – Attrition Management
Exam duration – 60 minutes
Exam type - Multiple Choice Questions
Eligibility / pre-requisite - None
Exam language - English
Exam format - Online
Passing score - 25
Exam Fees  - INR 1199