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description
The Avaya Professional Design Specialist (APDS) certification is
suitable for professionals and experts engaged in the design and implementation of Avaya
communication solutions. The certification assess your skills to develop effective design strategies specific
to customer's needs, while focusing on voice,
video, and data communications. The APDS certification from Avaya
helps professionals enhance their skills in designing robust,
scalable, and secure communication systems using the Avaya's product
suite.
Why is Avaya Professional Design Specialist (APDS) important?
Who should take the Avaya Professional Design Specialist (APDS) Exam?
Skills Evaluated
Candidates taking the certification exam on the Avaya Professional Design Specialist (APDS) is evaluated for the following skills:
Avaya Professional Design Specialist (APDS) Certification Course Outline
The Avaya Professional Design Specialist (APDS) Certification covers the following topics -
Module 1. Understand typical customer issues and trends in the target market.
Module 2. Discuss the products in a portfolio and explain the role they play in a solution: functionalities, capabilities, interdependencies, integration, interoperability, upgrade/migration requirements.
Module 3. Describe the value and functionalities a solution made up by the products in the portfolio brings to the customer.
Module 4. Discuss the available services and support (ProServ and/or AGS) options for a product or solution.
Module 5. Describe licensing options.
Module 6. Compare, contrast and position a solution over a competitor.
Module 7. Conduct application discovery.
Module 8. Clarify customer’s request, current configuration and future needs.