Avaya Professional Sales Specialist (APSS) Practice Exam

The Avaya Professional Sales Specialist (APSS) certification is suitable for technical sales professionals engaged with Avaya's product offerings, and solutions The Avaya certification assess your skills to position and sell Avaya's communications and collaboration solutions to customers. The APSS certification from Avaya includes customer engagement, solution selling techniques, and understanding customer needs, enabling sales professionals to build stronger relationships with clients and drive successful sales outcomes.
Why is Avaya Professional Sales Specialist (APSS) important?

• Enhances credibility and professionalism in sales roles.
• Validates knowledge of Avaya's products and solutions.
• Improves sales techniques and customer engagement strategies.
• Supports career advancement in sales and business development.
• Provides a competitive edge in the telecommunications market.
• Assists organizations in achieving their sales targets effectively.
• Expands networking opportunities within the Avaya ecosystem.

Who should take the Avaya Professional Sales Specialist (APSS) Exam?

• Sales Executive
• Account Manager
• Business Development Manager
• Sales Consultant
• Solutions Architect
• Pre-sales Engineer
• Channel Sales Representative

Skills Evaluated

Candidates taking the certification exam on the Avaya Professional Sales Specialist (APSS) is evaluated for the following skills:

• Understanding of Avaya product portfolio and solutions.
• Ability to identify customer needs and tailor solutions accordingly.
• Proficiency in solution selling techniques.
• Skills in effectively communicating product benefits to clients.
• Capability to engage and build relationships with customers.
• Knowledge of industry trends and competitive landscape.
• Ability to respond to customer inquiries and overcome objections.

Avaya Professional Sales Specialist (APSS) Certification Course Outline
The Avaya Professional Sales Specialist (APSS) Certification covers the following topics -

Module 1. Articulate the purpose and features of a given product/solution.
Module 2. Craft appropriate probing questions to use with constituents (IT, LOB, CxO) to identify details about their problems that can form the basis for the solution ROI.
Module 3. Leverage this knowledge in developing a set of solution capabilities that can be delivered to address a client's problems.
Module 4. Communicate the value of the offers and associated services offerings (software, applications, hardware and software-based, as applicable).
Module 5. Communicate market position, technology, and product expertise and how it addresses key or common business problems found within particular market segments.