Certificate in Aviation Ground Staff

Aviation Ground Staff

About Aviation Ground Staff

In the aviation sector, ground crew and ground staff perform a variety of tasks at airports. Passengers' security and comfort are ensured by ground workers, who also check bags, give out information, help those who need it, confirm reservations, and sell tickets.

Why is Aviation Ground Staff important?

• Ground crew members get access to a significant discount on air travel for both personal and family usage.
• Advantages of life insurance.
• Perks of health insurance.
• Benefits from company kits and allowance.
• pick-up and drop-off services.

Who should take the Aviation Ground Staff Exam?

• Customer care executives
• Student enrolled in or have already completed their 10+2 in any stream or in a three-year engineering degree from a recognized board or university.
• Anyone interested to work in aviation industry

Aviation Ground Staff Certification Course Outline

1. Airport Division
2. Aviation Fundamentals
3. Reservation includes Baggage screening and Queue Management
4. Check-in Procedures
5. Baggage Make-Up Area
6. Security Hold Area and boarding gate
7. Boarding Gate Formalities and Announcements
8. Arrival Procedures
9. Ramp Management
10. Frequent Flyer Program