Business Process Management Practice Exam

About Business Process Management
Business process management also called as BPM refers to management of business processes and their re-look for their optimization.
BPM analyzes the business process in holistic and individual manner to understand their relevance and inter dependencies for cost and resource optimization.

Continuous improvement of business operations is needed to address the changing needs of the market. Companies not pursuing improvement of their business operations faces reduction in their market share and profits in due course of time.

Business process management addresses the business requirement of making the business processes more efficient and effective for the organization.

Business Process Management has gained immense popularity across the globe resulting in huge demand for certified professionals.


Why is Business Process Management important?
BPM or Business Process Management is important for an organization as it enables
•    Strategic and individual analysis and relook at business processes
•    Provide greater visibility and control of the business process
•    augment resource utilization
•    reduce costs
•    Address operational shortcoming and enhance productivity
•    Enable informed and data driven business decisions
•    Makes processes and workflows more agile
Certified Business Process Management professionals, executives and managers are in high demand in companies across the globe.

Important Concepts for Business Process Management Practice Exam

• Business Process Management Basics
• Process Identification
• Process Analysis
• Process Design
• Process Quality
• Process Compliance and Assurance
• Process Governance
  
  

Who should take the Business Process Management Exam?
•    Business managers and senior executives
•    Business owners and Entrepreneurs
•    Anyone engaged in supply chain management, capacity management, operations management
•    Business consultants

Business Process Management Practice Exam Objectives

Business Process Management exam focuses on assessing your skills and knowledge in design, development and management of business processes.

Business Process Management Practice Exam Pre-requisite

There are no prerequisites for the Business Process Management exam. Candidate should be well versed  in design, development and management of business processes to clear the exam.

Business Process Management Certification Course Outline

1. Business Process Management Basics
1.1 What is a Business Process?
1.2 What are the Benefits of BPM?
1.3 Enterprise Organization
1.4 Process Management Styles
1.5 Business Strategy
1.6 Business Tactics
1.7 Organizational Mission and Objectives
1.8 Implementation of Strategy
1.9 Business Policy

2. Process Identification
2.1 Process Characteristics
2.2 Designation Phase
2.3 Evaluation Phase
2.4 Discovery Methods
2.5 As-Is and To-Be process

3. Process Modeling
3.1 Process Modeling Basics
3.2 Process Modeling Techniques
3.3 Bottom-Up and Top-Down Modeling
3.4 Branching and Merging
3.5 Managing Events
3.6 Managing Exceptions
3.7 Business Rules
3.8 Simulation Modeling

4. Process Analysis
4.1 Qualitative Process Analysis
4.2 Qualitative Process Analysis
4.3 Environmental Analysis
4.4 Competitor Analysis
4.5 Pestle Analysis
4.6 SWOT Analysis
4.7 Value Chain Analysis

5. Process Design
5.1 Design Principles
5.2 Design Methodologies

6. Process Quality
6.1 Quality Basics
6.2 Product vs Service Quality
6.3 Quality Management
6.4 Cost of Quality
6.5 Quality Principles
6.6 Quality Management Methods
6.7 Base Lining
6.8 Benchmarking
6.9 Value Analysis (VA/NVA)
6.10 TQM
6.11 PDCA
6.12 Quality Function Deployment (QFD)
6.13 FMEA
6.14 Six Sigma
6.15 Lean
6.16 Cause-and-Effect Diagram
6.17 CPM/PERT Chart
6.18 Control Charts
6.19 Quality Standards
6.20 Quality Performance Measurement

7. Process Compliance and Assurance
7.1 Process Monitoring
7.2 Process Performance
7.3 What is Compliance
7.4 Compliance Types
7.5 Compliance Need
7.6 Process Compliances
7.7 Process Assurance

8. Process Governance
8.1 Corporate Governance
8.2 Risk Management
8.3 Strategic Compliance Management
8.4 Corporate Social Responsibility

9. Process Automation
9.1 Digital Disruptions
9.2 Business Process Automation (BPA) Basics
9.3 BPA Use Cases


Exam Format and Information
Certification name – Business Process Management Certification
Exam duration – 60 minutes
Exam type - Multiple Choice Questions
Eligibility / pre-requisite - None
Exam language - English
Exam format - Online
Passing score - 25
Exam Fees  - INR 1199