C_C4H410_01 SAP Certified Application Associate - SAP Sales Cloud 1911 Practice Exam

The C_C4H410_01 - SAP Certified Application Associate - SAP Sales Cloud 1911 certification validates a candidate’s foundational knowledge and skills in the SAP Sales Cloud, part of the SAP C/4HANA suite. This certification ensures that the candidate understands the essential concepts of SAP Sales Cloud, including lead and opportunity management, forecasting, sales planning, account and contact management, and integration with other SAP systems like SAP S/4HANA. It is designed for individuals who are involved in the implementation, management, and ongoing optimization of sales processes within organizations using SAP Sales Cloud.
Why is C_C4H410_01 SAP Certified Application Associate - SAP Sales Cloud 1911 important?

• Validates knowledge of SAP Sales Cloud functionality and architecture.
• Demonstrates the ability to manage sales processes, including lead and opportunity management.
• Confirms understanding of account and contact management within the Sales Cloud.
• Evaluates ability to configure and optimize sales forecasting and planning processes.
• Ensures understanding of how SAP Sales Cloud integrates with SAP S/4HANA and other SAP systems.
• Enhances the candidate's credibility as a professional in cloud-based sales management solutions.

Who should take the C_C4H410_01 SAP Certified Application Associate - SAP Sales Cloud 1911 Exam?

• SAP Sales Cloud Consultants
• Sales Operations Managers
• CRM Consultants specializing in SAP Sales Cloud
• SAP Solution Architects focusing on Sales Cloud implementations
• Business Analysts involved in sales process optimization
• Project Managers implementing SAP Sales Cloud solutions
• IT Professionals overseeing SAP C/4HANA system integrations

Skills Evaluated

Candidates taking the certification exam on the C_C4H410_01 SAP Certified Application Associate - SAP Sales Cloud 1911 is evaluated for the following skills:

• Mastery of SAP Sales Cloud architecture and key features.
• Ability to manage leads, opportunities, and customer accounts.
• Skills in configuring sales planning and forecasting functionalities.
• Understanding of integration between SAP Sales Cloud and other SAP solutions like SAP S/4HANA.
• Knowledge of best practices for optimizing sales processes using SAP Sales Cloud.
• Proficiency in user management, reporting, and sales analytics within the cloud environment.

C_C4H410_01 SAP Certified Application Associate - SAP Sales Cloud 1911 Certification Course Outline
The C_C4H410_01 SAP Certified Application Associate - SAP Sales Cloud 1911 Certification covers the following topics -

1. Data Migration and Integration> 12%

• Use data migration templates, data workbench, troubleshoot data migration issues and understand mass data maintenance. Describe the SAP pre-packaged integration scenarios and optimal project management practices related to system integration.

2. Implementation Basics and Fine Tuning8% – 12%

• Identify tasks to configure and administer SAP Sales Cloud. Identify fine-tuning timeline and dependencies in the context of the overall implementation and the ways to tailor the solution by checking and adjusting the predefined settings to meet the customer’s business requirements.

3. Reporting 8% – 12%

• Leverage MS Excel with SAP Sales Cloud reports, and identify different components of custom reports and interactive dashboards

4. Product and Pricing 8% – 12%

• Define and configure pricing components for internal and external pricing determination, and trigger pricing in sales documents.

5. User Management 8% – 12%

• Perform tasks associated with the maintenance of employees, business roles and users, as well as set up data restrictions

6. Quotation and Sales Order Management 8% – 12%

• Set up quotation functions, such as, quotation creation, product recommendations, availability to promise, pricing request and follow-up transactions; set up sales order functions, such as order creation, product recommendations, order status updates and follow-up transactions.

7. Lead and Opportunity Management 8% – 12%

• Set up lead distribution and aging notifications; also set up opportunity functions, such as opportunity creation, buying center and revenue scheduling.

8. Territory Management < 8%

• Set up territory hierarchy and configure rules for territory determination.

9. Sales Planning and Forecasting < 8%

• Set up sales target plans using various dimensions and create, update and submit forecasts.

10. Personalization and Extensibility < 8%

• Identify how to use personalization and extensibility, including mashups and custom business objects.

11. Account and Contact Management < 8%

• Define different account groups and contact relationships.

12. Notification Process < 8%

• Set up a notification process and configure conditions and actions for workflows.

13. Visit Planning and Execution < 8%

• Set up activity planning and visit execution with surveys and tasks