C_C4HCX_24 SAP Certified Application Associate - Solution Architect for CX Practice Exam

The C_C4HCX_24: SAP Certified Application Associate - Solution Architect for CX Exam validates your understanding and skills in designing, implementing, and maintaining solutions using SAP Customer Experience (CX) solutions and the SAP Business Technology Platform (SAP BTP).

Who should take this Exam?

This certification is ideal for individuals seeking to:

• Launch or advance their careers as solution architects or specialists in the SAP CX domain.
• Demonstrate their proficiency in designing and implementing solutions for various customer experience functions like sales, service, and commerce.
• Gain a strong foundation for working with SAP CX solutions and SAP BTP integration.
• Contribute effectively to CX projects by applying their knowledge of solution architecture principles and best practices.

Key Roles and Responsibilities:

Individuals with the C_C4HCX_24 certification may be involved in various tasks, including:

• Analyzing business requirements and translating them into technical solutions using SAP CX solutions and SAP BTP.
• Designing and architecting CX solutions that meet business needs, considering functionality, scalability, and integration with existing systems.
• Configuring and implementing SAP CX solutions tailored to specific customer requirements.
• Collaborating with developers and other stakeholders throughout the solution development and implementation lifecycle.
• Testing and validating the implemented solutions to ensure functionality and performance.

Exam Details:

• Exam Name: C_C4HCX_24: SAP Certified Application Associate - Solution Architect for CX
• Exam Provider: SAP SE
• Format: Multiple-choice questions
• Number of Questions: 80
• Duration: 180 minutes 
• Passing Score: 63%
• Delivery: Testing center or online proctored
  

Course Outline

The C_C4HCX_24 - SAP Certified Application Associate exam covers the following topics - 

Domain 1 - Overview of SAP Extension Suite (> 12%)

• Explain SAP Extension suite and its use cases, Side by Side Extensibility, Business Services

Domain 2 - Overview of SAP Integration Suite (> 12%)

• Explain Different Commercial Models, Main pillars of SAP BTP, SAP Integration Suite, Integration solutioning advisory methodology (ISA-M), SAP API Management, SAP Integration Advisor, SAP Event Mesh, SAP Graph, SAP One Domain Model, SAP Master Data Integration

Domain 3 - Overview of SAP Sales and Service Cloud (> 12%)

• Explain features and architecture of SAP Sales Cloud and SAP, Service Cloud, Integration with other solutions, System configuration setup, Transport request management, Customizing and extensions

Domain 4 - Overview of SAP Customer Data Cloud (8% - 12%)

• Explain features and architecture of SAP Customer Data Cloud, Implementation of SAP CIAM, SAP Enterprise Consent and Preference Management, Integration with other solutions, Identity Sync, Gconnector

Domain 5 - Overview of SAP Commerce Cloud (8% - 12%)

• Explain features and architecture of SAP Commerce Cloud, Performance and extensibility options of SAP Commerce Cloud, Cloud operations, Headless commerce.

Domain 6 - Overview of SAP Marketing Cloud and Emarsys (8% - 12%)

• Explain features and architecture of SAP Marketing Cloud, Integration and extensibility options, SAP Emarsys, Customer Engagement

Domain 7 - Overview of The Intelligent Enterprise (8% - 12%)

• Explain the Intelligent Enterprise and its end-to-end business processes.