C_FSUTIL_60 - SAP Certified Associate - Utilities with SAP ERP 6.0 Practice Exam

The C_FSUTIL_60 - SAP Certified Associate - Utilities with SAP ERP 6.0 certification demonstrates a candidate's expertise in SAP solutions specifically tailored for the utilities industry. This certification covers essential functionalities of SAP ERP that facilitate effective management of utility operations, including billing, customer service, and regulatory compliance. Candidates are evaluated on their ability to implement and manage various utility processes using SAP software, ensuring that they can effectively contribute to organizations within the utilities sector.

Why is C_FSUTIL_60 - SAP Certified Associate - Utilities with SAP ERP 6.0 important?

• Validates knowledge of SAP ERP functionalities tailored for utilities.
• Enhances career opportunities in the utilities sector.
• Confirms proficiency in managing utility operations and processes.
• Supports best practices in billing and customer service within utilities.
• Facilitates a deeper understanding of regulatory requirements in the utilities industry.
• Improves the ability to integrate SAP solutions within utility operations.

Who should take the C_FSUTIL_60 - SAP Certified Associate - Utilities with SAP ERP 6.0 Exam?

• SAP Utilities Consultant
• Utility Billing Specialist
• SAP Functional Consultant (Utilities)
• SAP Project Manager (Utilities)
• Customer Service Manager (Utilities)
• IT Specialist for Utility Operations
• Business Analyst in the Utilities Sector

Skills Evaluated

Candidates taking the certification exam on the C_FSUTIL_60 - SAP Certified Associate - Utilities with SAP ERP 6.0 is evaluated for the following skills:

• Knowledge of utility billing and invoicing processes.
• Understanding of customer relationship management in utilities.
• Ability to implement regulatory compliance measures.
• Proficiency in managing utility data and analytics.
• Skills in configuring SAP ERP solutions for utility processes.
• Knowledge of industry best practices and standards.

C_FSUTIL_60 - SAP Certified Associate - Utilities with SAP ERP 6.0 Certification Course Outline
The topics covered in this exam include:

1. Billing and Invoicing > 12%

• Create billing rate categories and rate types, define billing rates, prices and discounts. Process an individual bill. Process an invoice. 

2. Create master data > 12%

• Create technical master data objects and business master data objects. Adapt and enhance data objects for complex requirements and create master data for deregulated markets. 

3. Customer Service > 12%

• Log remarks about customer contacts and interaction records, process move-in and move-out requests, and create a service order. 

4. Configure basic functions 8% - 12%

• Create regional structures, set up scheduling, create agent determinations, set up batch scheduling, and set up standard reports for financial reporting. 

5. Device Management: manage devices 8% - 12%

• Display all devices for a customer and identify the device categories, and view the device connection data. Install, remove and replace a device, and determine device location. 

6. FI-CA: Manage payments 8% - 12%

• Display the dunning history of a contract accountand create an installment plan. Display financial information about a customer account.

7. FI-CA: Post items 8% - 12%

• Post receivable items, payments using a payment lot, and payments at cash desk. Post a return. 

8. Validate integration 8% - 12%

• Test integration with SAP General Ledger and integration with SAP CRM.

9. Device Management: process meter readings < 8%

• View meter reading results and process scheduled and un-scheduled meter readings.