Certified Application Developer Practice Exam

The ServiceNow Certified Application Developer (CAD) certification validates your foundational knowledge and skills in developing applications on the ServiceNow platform. This certification is ideal for individuals who:

• Are new to ServiceNow development and want to establish a strong foundation.
• Have experience with other development platforms and want to learn how to apply their skills to ServiceNow.
• Are working in IT-related roles and want to expand their skillset in low-code development.

Who Should Take the Exam?

This certification is targeted towards individuals with:

• Limited or no prior experience in ServiceNow development.
• Basic understanding of programming concepts and scripting languages.
• General familiarity with industry terminology, acronyms, and initialisms used in IT service management (ITSM).

Exam Details:

• Format: Multiple-choice questions
• Number of questions: 60
• Duration: 90 minutes
• Passing score: 70%
• Delivery: Testing center or online proctored

Course Structure

The important domains and their topics that the Certified Application Developer exam covers are: 

1. Designing and Creating an Application 20%

• Determine if an application is a good fit with ServiceNow
• Design and implement a data model
• Create modules
• Use Application Scope

2. Application User Interface 20%

• Create, design, and customize forms
• Add/Remove fields from forms and tables
• Write, test, and debug client-side scripts for desktop
• Write, test, and debug server-side scripts
• Use a Record Producer as an application's UI

3. Security and Restricting Access 20%

• Restrict access to applications and application modules
• Automatically create application Access Controls
• Manually create, test, and debug Access Controls
• Use GlideSystem methods to script security
• Use Application Scope to protect application artefacts

4. Application Automation 20%

• Write, test, and debug Workflow and Flow Designer
• Implement and use Document Feeds
• Create and use Application Properties
• Create Events, Scheduled Script Executions (Scheduled Jobs), and Utils (application) Script Includes
• Send and receive email
• Design and create Homepages and reports

5. Working with External Data 10%

• Import data in CSV or Excel format
• Integrate to, including testing and debugging, an external data source using SOAP
• Integrate to, including testing and debugging, an external data source using REST

6. Managing Applications 10%

• Download and install applications
• Use Delegated Development to manage source code and code review
• Use the ServiceNow Git integration to manage source code