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Cisco Certified Technician Supporting Cisco Collaboration Devices (100-890 CLTECH)

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Cisco Certified Technician Supporting Cisco Collaboration Devices (100-890 CLTECH)

The Cisco Certified Technician Supporting Cisco Collaboration Devices (100-890 CLTECH) certification validates a technician’s ability to support and troubleshoot Cisco collaboration devices such as phones, video endpoints, and other devices that enable communication within an enterprise. This certification focuses on key aspects such as hardware, software, and basic troubleshooting of Cisco collaboration devices. It’s designed for professionals who work with Cisco collaboration technologies in small to medium-sized enterprise environments and are responsible for supporting collaboration solutions deployed by Cisco. This certification prepares individuals to solve problems with Cisco’s collaboration products effectively, ensuring smooth operations for businesses relying on these technologies.
Why is Cisco Certified Technician Supporting Cisco Collaboration Devices (100-890 CLTECH) important?

  • Demonstrates proficiency in troubleshooting and supporting Cisco collaboration devices.
  • Validates the technician's ability to configure, monitor, and support collaboration devices, ensuring optimal operation.
  • Enhances job prospects in collaboration device support and maintenance roles.
  • Ensures the technician can perform routine diagnostics, repairs, and replacements on Cisco collaboration systems.
  • Aligns with industry standards for enterprise collaboration solutions and technology support.

Who should take the Cisco Certified Technician Supporting Cisco Collaboration Devices (100-890 CLTECH) Exam?

  • Collaboration Support Technician
  • Network Support Technician
  • Help Desk Technician
  • IT Support Specialist
  • Cisco Collaboration Device Technician

Cisco Certified Technician Supporting Cisco Collaboration Devices (100-890 CLTECH) Certification Course Outline
The Cisco Certified Technician Supporting Cisco Collaboration Devices (100-890 CLTECH) Certification covers the following topics -

Module 1.  Collaboration Environment
Module 2.  Cisco Collaboration Endpoints Equipment and Hardware
Module 3.  Service Knowledge

Cisco Certified Technician Supporting Cisco Collaboration Devices (100-890 CLTECH) FAQs

The exam consists of multiple-choice questions, drag-and-drop items, and simulation-based questions.

Yes, it serves as a foundational certification that can lead to more advanced certifications in Cisco collaboration and networking.

It helps to advance in roles such as support technician, network administrator, or IT support specialist focusing on collaboration technologies.

There are no formal prerequisites, though knowledge of basic networking and Cisco collaboration devices is recommended.

Preparation involves studying official Cisco materials, gaining hands-on experience with Cisco collaboration devices, and taking practice exams.

It is an entry-level certification suitable for technicians with foundational knowledge of Cisco collaboration devices.

Topics include Cisco collaboration device installation, configuration, troubleshooting, hardware and software issues, and basic networking concepts.

Professionals working in support or IT roles who are responsible for managing, troubleshooting, and supporting Cisco collaboration devices.

It’s a certification that validates the skills required to support and troubleshoot Cisco collaboration devices, including phones and video endpoints.

The exam typically costs around $125 USD, but pricing may vary depending on location.