Claims Resolution
About Claims Resolution
Claims
resolution refers to the processing and resolution of claims made against
insurance. In the context of a natural disaster, for example, there
might be facilities to process claims based on insurance policies.
Claims resolution is a process with the following steps
• Claim Reporting
• Claim investigation
• Claim evaluation (including claim reserving and valuation)
• Claim resolution and settlement
Why is Claims Resolution important?
Claims
resolution is important for insurance companies as it helps build their
brand and provide assurance to the insurance holder. The process forms
an important function for the insurance sector in completing the claim
settlement to the satisfaction of the insurance company and insurance
holder.
Who should take the Claims Resolution Exam?
• Insurance and finance professionals
• Anyone who wants to assess their insurance and claims-related skills
• Students
• Insurance and finance managers
• Insurance consultants and professionals working in outsourced companies engaged in insurance.
Claims Resolution Certification Course Outline
1. Insurance
2. Underwriting
3. Underwriting and Claims Settlement
4. Insurance Intermediaries
5. Claim Settlement