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Communication

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Communication

Communication refers to the process of sharing and exchanging information, ideas, thoughts, or feelings between individuals or groups verbally or non-verbally. The process involves transmission and receipt of messages with feedback for clarity and understanding. Good communication skills helps individuals build relationships, resolve conflicts, and make decisions.

Certification in Communication certifies your skills and knowledge to effectively communicate verbally and non-verbally. This certification assess you in public speaking, business writing, interpersonal communication, and conflict resolution.
Why is Communication certification important?

  • The certification validates your skills and knowledge of communication skills.
  • Shows your commitment to improving communication skills
  • Adds credibility to your professional profile.
  • Get better opportunities for promotions or leadership roles.
  • Attests to your skills to handle conflicts and negotiate.
  • Differentiates you from other non-certified persons in the job market.

Who should take the Communication Exam?

  • Public Relations Specialist
  • Marketing Manager
  • Human Resources Specialist
  • Customer Service Representative
  • Sales Professional
  • Business Analyst
  • Executive Assistant
  • Team Leader
  • Content Writer
  • Project Manager

Communication Certification Course Outline
The course outline for Communication certification is as below -

 

  • Introduction to Communication
  • Verbal Communication Skills
  • Understanding Written Communication
  • Understanding Active Listening
  • Understanding Non-Verbal Communication
  • Interpersonal Communication
  • Conflict Resolution and Negotiation
  • Cultural Sensitivity
  • Understanding Persuasion and Influence
  • Digital Age Communication

    • Communication FAQs

    There will be 50 questions of 1 mark each in the Communication certification exam.

    You will be required to re-register and appear for the Communication certification exam. There is no limit on exam retake.

    You can directly go to the Communication certification exam page, click- Add to Cart, make payment and register for the exam.

    Yes, it is suitable for beginners as well as experienced professionals who want to formalize and enhance their communication skills.

    It will improve your ability to connect with people, negotiate, manage conflicts, and advance in roles that require excellent communication.

    You will learn skills such as public speaking, writing for business, active listening, conflict resolution, persuasion techniques, and understanding non-verbal communication.

    Professionals in roles such as marketing, sales, public relations, human resources, management, and customer service would benefit most from a Communication Certification.

    It enhances your communication skills, boosts career prospects, and demonstrates your ability to effectively engage with clients, colleagues, and stakeholders.

    It is a formal credential that proves an individual’s proficiency in effective communication across verbal, written, and non-verbal mediums.

    No there is no negative marking in the Communication certification exam.