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Certificate in Customer Acquisition

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Customer Acquisition


About Customer Acquisition

Customer acquisition refers to bringing in new customers - or convincing people to buy your products. It is a process used to bring consumers down the marketing funnel from brand awareness to purchase decisions.


The cost of acquiring a new customer is referred to as customer acquisition cost (or CAC for short). Once the customer acquisition process is complete, it then hands itself to customer retention & re-acquisition.

Customer acquisition techniques change with technological changes. There is always a need to optimize and upgrade the traditional ways of marketing channels available. Exploring new methods to entertain customers is important to remain in the competition and have a high acquisition rate.

Why is Customer Acquisition important?

The benefits of customer acquisition for companies are

•    Helps Businesses Increase Sales
•    Increases Brand Awareness
•    New Customers Help Grow Business


Who should take the Customer Acquisition Exam?

•    Sales professionals
•    Business owners and Entrepreneurs
•    Anyone who wants to assess their sales skills
•    Sales managers and senior executives
•    Sales consultants


Customer Acquisition Certification Course Outline

1. Developing Marketing Strategies And Plans
2. Capturing Marketing Insights
3. Connecting With Customers
4. Analysing Consumer Markets
5. Analysing Business Markets
6. Identifying Market Segments And Targets
7. Building Strong Brands
8. Customer Acquisition

Certificate in Customer Acquisition FAQs

You can directly go to the certification exam page and register for the exam.

You will be required to re-register and appear for the exam. There is no limit on exam retake.

There will be 50 questions of 1 mark each

No there is no negative marking

You have to score 25/50 to pass the exam.

The result will be declared immediately on submission.

It will be a computer-based exam. The exam can be taken from anywhere around the world.