DRA

DRA

DRA or Debt Recovery Agent is the job role which is responsible in recovering unpaid debts for creditors. The function involves contact debtors owing money, negotiating repayment, and collecting overdue debts. They usually work for banks, financial institutions, debt collection agencies, or as independent contractors.
Certification in debt recovery verifies your skills and knowledge in managing and recovering debts. This certification assess you in debt collection techniques, negotiation, legal compliance, and ethical considerations.
Why is DRA certification important?

• The certification certifies your skills and knowledge of debt recovery.
• Improves your job prospects in debt recovery practices.
• Ensures your knowledge of legal and ethical standards.
• Increases your chances of getting job with banks.
• Provides you a competitive edge in the industry.
• Expands your career advancement opportunities in debt collection.

Who should take the DRA Exam?

• Debt Recovery Agents
• Credit Collection Specialists
• Collection Supervisors
• Collection Agency Managers
• Credit Managers
• Accounts Receivable Specialists
• Legal Collection Specialists
• Debt Collection Consultants
• Recovery Managers
• Financial Service Advisors

DRA Certification Course Outline
The course outline for DRA certification is as below -

 

Introduction to Debt Recovery

Legal and Ethical Standards in Debt Recovery

Debt Collection Process

Communication and Negotiation

Techniques for Debt Recovery

Debt Recovery Records

Understanding Financial Statements and Credit Reports

Conflict Resolution and Dealing with Challenging Situations

Debt Recovery Management

Consumer Protection