Certificate in E-Commerce Logistics

E-Commerce Logistics

About E-Commerce Logistics

The method an e-commerce company employs to deliver goods to clients is referred to as e-commerce logistics. The order is packed, shipped, and delivered to the consumer once they have made a purchase. 11% of an online retailer's revenue is typically spent on logistics.

Why is E-Commerce Logistics important?

E-commerce logistics are essential to success because customers will go to a competitor if a company can't provide a product when they need it. In a world where e-commerce rules, customers always have other options.

Who should take the E-Commerce Logistics Exam?

• Logistics Associate Manager
• Marketing Manager
• E-commerce Operations Specialist
• Supply Chain Solution Manager
• Warehouse Team Member
• Buyers
• Purchasers
• Product managers
  

E-Commerce Logistics Certification Course Outline

1. What is E-commerce logistics?
2. The E-commerce value network
3. Impact of E-commerce logistics on customers
4. E-commerce logistical process
5. Operations design
6. Order Supply
7. Logistical costs
8. Payment and billing
9. Omnichannel
10. Storage nodes
11. Handling goods
12. Sustainability
13. Returns
14. Customer experience
15. Transportation
16. Traceability & Technology
17. Success cases