Engagement Management
About Engagement Management
Engagement
Management is a process that brings together client relations (sales
and support), project management, delivery and quality management to
satisfy clients. Engagement Management is a process that extends from
sales through the closing of an engagement. EM operates across multiple
projects and ongoing relationships.
Why is Engagement Management important?
Benefits include
• Go the Extra Mile to Achieve Company Success.
• Innovate at Workplace.
• Attract customers and employees.
• Infuse energy and positivity at workplace.
Who should take the Engagement Management Exam?
• Professionals
• Business owners
• Entrepreneurs
• Innovators
• Managers and senior executives
• Consultants
• Professionals working in outsourced companies responsible for Engagement Management
• Anyone interested in Engagement Management
• Anyone who wants to learn Engagement Management
Engagement Management Certification Course Outline
1. Communication Skills
2. Personality
3. Problem Solving
4. Process Control