Field Management
About Field Management
Field management is the process of planning, monitoring and overseeing primary data collection activities. Correct and careful management of fieldwork activities and field staff is essential to completing data collection on time, on budget, without missing observations, and at high quality.
Why is Field Management important?
Data allows organizations to measure the effectiveness of a given strategy: When strategies are put into place to overcome a challenge, collecting data will allow you to determine how well your solution is performing, and whether or not your approach needs to be tweaked or changed over the long-term.
It may assist managers and technicians with processing job orders, automating scheduling and dispatch, managing customer service contracts, collecting money, and tracking service and repair operations. Different technologies and solutions offer the ability to manage field services.
Who should take the Field Management Exam?
- Managers, senior executives, executives
- Field Manager or Dispatcher
- Data analysts
- Senior managers
Field Management Certification Course Outline
- Data Collection
- Data Collection Methods
- Data Collection Process
- Widgets and Dashboards
- Field Management Overview
- Scheduling and Dispatch
- Managing Field Data
- Performance Management and Key Performance Indicators (KPIs)