GAQM Business Process Manager (BPM) Practice Exam

The BPM (Business Process Manager) from the Global Association for Quality Management (GAQM) certifies your knowledge and skills to effectively and efficiently manage and optimize business processes. The BPM certification includes business process management, process analysis, design, implementation, monitoring of processes, and continuous improvement. Candidates are validates in aligning business processes with organizational goals, increase operational efficiency for business success.
Why is GAQM Business Process Manager (BPM) important?

• Enhances credibility and recognition in the field of business process management.
• Opens up new career opportunities and potential promotions for certified professionals.
• Equips individuals with the skills to analyze and optimize business processes effectively.
• Helps organizations improve operational efficiency and achieve strategic objectives.
• Aligns with the growing need for skilled professionals in process management across industries.

Who should take the GAQM Business Process Manager (BPM) Exam?

• Business Process Analyst
• Business Process Manager
• Project Manager
• Operations Manager
• Quality Assurance Manager

Skills Evaluated

Candidates taking the certification exam on the GAQM Business Process Manager (BPM) is evaluated for the following skills:

• Process Analysis
• Process Design
• Implementation Techniques
• Monitoring and Evaluation
• Continuous Improvement

GAQM Business Process Manager (BPM) Certification Course Outline
The GAQM Business Process Manager (BPM) Certification covers the following topics -

Module 1. The Fundamentals of Business Process Management

• What is Business Analysis?

• What is Enterprise Content Management?

• Enterprise Content Management Model

• What is Business Process Re-Engineering?

• Business Process Re-Engineering Model

Module 2. Defining Business Process Management

• What is Business Process Management?

• Brief History of Business Process Management

• What are the Benefits of Business Process Management?

• Reflecting on Processes

Module 3. The Business Process Life Cycle

• The Vision Phase

• The Design Phase

• The Modeling Phase

• The Execution Phase

• The Monitoring Phase

• The Optimizing Phase

Module 4. Business Process Engineering

• Business Process Engineering

• Change Management

• Summary

Module 5. Information Systems and Goals

• System and Subsystems

• The Information Systems

• Elements of Information Systems

• Systems Analysis

• Definitions and Goals

• Define Logical Specifications and Design

• Select the best Alternative Physical System

Module 6. Systems Design

• Introduction

• Intermediate Steps

• Systems Design

Module 7. Systems Implementation

• Introduction

• Intermediate Steps

• Testing and Obtaining Approvals

• Systems Implementation. Summary

Module 8. Systems Operation

• Post Implementation Review

• System Maintenance

• Systems Operations