General Management Practice Exam

About General Management
Management is the coordination and administration of tasks to achieve a goal. Such administration activities include setting the organization’s strategy and coordinating the efforts of staff to accomplish these objectives through the application of available resources. Management can also refer to the seniority structure of staff members within an organization.

Management is essential for an organized life and necessary to run all types of management. Good management is the backbone of successful organizations. Managing life means getting things done to achieve life’s objectives and managing an organization means getting things done with and through other people to achieve its objectives.

Why is General Management important?

Management plays important role in shaping the culture of an organisation. The performance and survival of business organisation depends on its management.

The benefits of management, is as
•    Providing Vitality to Organisation
•    Improves efficiency
•    Key to Productivity
•    Achievement of Goals
•    Better Performance

Who should take the General Management Exam?
•    Senior  professionals
•    Business owners
•    Entrepreneurs
•    Innovators
•    Supervisors
•    Executives and executive cadre candidates
•    Anyone who wants to assess their management skills
•    Managers and senior executives
•    Management consultants
•    Any professional with skills and knowledge on management
•    Students

Knowledge and Skills required for the General Management

Critical thinking and good communication skills helps candidate to gain quick success for career in general management.

General Management Practice Exam Objectives

General Management exam focuses on assessing your skills and knowledge in emotional intelligence, leadership and performance management.

General Management Practice Exam Pre-requisite

There are no prerequisites for the General Management exam.

General Management Certification Course Outline

1. Perfecting Communication Skills
1.1 Communication basics
1.2 Having Tactful and Diplomatic Communications
1.3 Acquiring Cross-Cultural Communication Skills
1.4 Conducting Effective Business Meetings
1.5 Creating Interesting Presentations
1.6 Mastering Grammar for Business Writing
1.7 Effective Business Writing

2. Diversity and Organizational Communication
2.1 Organizational Communication
2.2 Assumptions underlying early organizational communication
2.3 Communication Networks
2.4 Direction Of Communication
2.5 Interpersonal Communication
2.6 Communication Approaches Used In An Organization
2.7 Line And Staff Management (LSM)
2.8 Intercultural Communication Skills
2.9 Cultural Sensitivity And Go Global
2.10 Effectiveness Of Intercultural Communication
2.11 Developing Cultural Intelligence
2.12 Improving Cross-Cultural Communication Skills
2.13 Some Examples of Cultural Diversity

3. Self-Assessment and Motivation
3.1 Self-Assessment
3.2 Self-Motivation

4. Advancing Thinking Competencies
4.1 Demonstrate critical thinking
4.2 Champion systems thinking
4.3 Using Creative Thinking
4.4 Cultivating Problem Solving Skills
4.5 Acquiring Decision Making Skills

5. Honing Management Skills
5.1 Define problems or opportunities
5.2 Conduct needs analysis, identify and prioritize requirements
5.3 Ability to distinguish relevant from irrelevant information
5.4 Collect and analyze data relevant to each situation
5.5 Analyzing and evaluating information for decision making
5.6 Anticipate cause-and-effect relationships
5.7 Techniques for business plan development, implementation and assessment
5.8 Apply problem-solving philosophies
5.9 Identify alternate processes and potential solutions

6. Leading with Emotional Intelligence
6.1 Emotional Intelligence
6.2 EQ Domains
6.3 Social Skills
6.4 Improving Perception Competencies
6.5 Emotional Maturity
6.6 Emotional Resilience

7. Monitoring and Performance Measurement
7.1 Performance Management
7.2 Monitoring
7.3 SCOR Model
7.4 The Balanced Scorecard
7.5 KPI
7.6 Financial Measures
7.7 Benchmarking
7.8 Design and Implement SOP

8. Influence Building
8.1 Influencing and Persuasion Techniques
8.2 Influence and Organizational Politics
8.3 Connect and Influence
8.4 Influencing Others as a Leader

Exam Format and Information
Certification name – General Management Certification
Exam duration – 60 minutes
Exam type - Multiple Choice Questions
Eligibility / pre-requisite - None
Exam language - English
Exam format - Online
Passing score - 25
Exam Fees  - INR 1199