IIBF Debt Recovery Agent (DRA) Practice Exam
- Test Code:1390-P
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IIBF Debt Recovery Agent (DRA) Practice Exam
The Debt Recovery Agent Examination (DRA Exam) is a certification assessment administered by the Indian Institute of Banking & Finance (IIBF). It is a prerequisite for individuals aspiring to pursue careers as Debt Recovery Agents (DRAs) within India.
The DRA Exam holds significant importance for those intending to enter the field of debt recovery in India. This examination is structured to evaluate candidates' understanding of the debt recovery procedures and their dedication to upholding ethical and professional standards.
Who should take the exam?
The eligibility requirements for the Debt Recovery Agent (DRA) Exam administered by the Indian Institute of Banking & Finance (IIBF) are outlined as follows:
- Educational Qualification: Candidates must hold a minimum of 10+2 certification or possess higher qualifications from a recognized board or university.
- Age: Applicants must have reached the age of 18 years at the time of submitting their training application.
- Training: Successful completion of mandatory training is essential. Candidates who have completed 10+2 must obtain a training certificate for 100 hours, while those with higher qualifications need a 50-hour certificate.
- Employees of BPOs/Call Centers with a graduation degree or higher qualifications are required to undergo 50 hours of training as outlined in the training schedule provided to Banks/Accredited Institutes.
- Candidates with previous experience as debt collection agents or possessing higher educational qualifications such as a graduate degree from an accredited institute may qualify for a reduction in the training duration.
Exam Details
- Exam Code: DRA
- Exam Name: Debt Recovery Agent
- Exam Questions: 90 Questions
- Time: 90 minutes
- Passing Score: 50%
Course Outline
The Debt Recovery Agent Exam covers the given topics -
- Introduction to Debt Recovery
- Banking Laws and Regulations
- Communication and Negotiation Skills
- Collection Process and Strategies
- Ethical Debt Recovery Practices
- Communication and Negotiation Skills