Issue Management Practice Exam

About Issue Management
The management of issues for raising funds though various types of instruments by companies is known as Issue management. Issue management can be defined as managing the issues of corporate securities like equity shares, preference shares and debentures or bonds. Also marketing of capital issues, of existing companies, including rights issues and dilution of shares by letter of offer are included in it.

Issue management is the process of identifying and resolving issues. Problems with staff or suppliers, technical failures, material shortages – these might all have a negative impact on your project.

Why is Issue Management important?
An issues management process gives you a robust way of identifying and documenting issues and problems that occur during a project. The process also makes it easier to evaluate these issues, assess their impact, and decide on a plan for resolution.

Issue management creates value and benefits across a broad spectrum, externally and internally. Externally: Improved stakeholder relationships and “dialog of mutuality” that avoids or mitigates conflict and leads to win/win resolutions that account for the positions and goals of all members in the stakeholder ecosystem.

Who should take the Issue Management Exam?
•    Customer support and service professionals
•    Business owners
•    Entrepreneurs
•    Anyone who wants to assess their Issue Management skills
•    Customer support and service managers and senior executives
•    Customer support and service consultants
•    Professionals working in outsourced companies responsible for Issue Management
•    Any professional with skills and knowledge on Issue Management
•    Anyone interested in Issue Management

Knowledge and Skills required for the Issue Management

Candidates gain quick success if they have skills of critical thinking and good communication skills.

Issue Management Practice Exam Objectives

Issue Management exam focuses on assessing your skills and knowledge in KPIs, issue response and management.

Issue Management Practice Exam Pre-requisite

There are no prerequisites for the Issue Management exam. Candidates who are well versed  in dispute management can easily clear the exam.

Issue Management Certification Course Outline
1. Issue Basics
2. The issue management framework
3. Analysis
4. Threat and opportunity responses
5. KPI
6. Monitoring and Analytics

Exam Format and Information
Certification name – Issue Management Certification
Exam duration – 60 minutes
Exam type - Multiple Choice Questions
Eligibility / pre-requisite - None
Exam language - English
Exam format - Online
Passing score - 25
Exam Fees - INR 1199