Lean Six Sigma Yellow Belt Certification (LSSYB) Certification Practice Exam

The Lean Six Sigma Yellow Belt Certification (LSSYB) from the Council for Six Sigma Certification (CSSC) is an entry-level certification that provides foundational knowledge of Lean Six Sigma principles and methodologies. It is designed for professionals who wish to understand the basics of process improvement, quality management, and the tools used to enhance organizational performance. The certification emphasizes the importance of teamwork and collaboration in process improvement initiatives, equipping candidates with the skills needed to support projects and contribute to operational excellence within their organizations.
Why is Lean Six Sigma Yellow Belt Certification (LSSYB) Certification important?

• Validates basic understanding of Lean Six Sigma principles and practices.
• Enhances process improvement skills, leading to increased efficiency and effectiveness.
• Provides foundational knowledge necessary for further certifications, such as Green Belt or Black Belt.
• Supports career advancement in various industries that prioritize quality management.
• Fosters a culture of continuous improvement within organizations.

Who should take the Lean Six Sigma Yellow Belt Certification (LSSYB) Certification Exam?

• Quality Assurance Associate
• Process Improvement Coordinator
• Operations Team Member
• Project Coordinator
• Business Analyst

Skills Evaluated

Candidates taking the certification exam on the Lean Six Sigma Yellow Belt Certification (LSSYB) Certification is evaluated for the following skills:

• Understanding of Lean Six Sigma concepts and terminology.
• Knowledge of basic tools and techniques for process improvement.
• Ability to identify and analyze process inefficiencies.
• Understanding of data collection and analysis methods.
• Capability to support team-based improvement projects.

Lean Six Sigma Yellow Belt Certification (LSSYB) Certification Certification Course Outline
The Lean Six Sigma Yellow Belt Certification (LSSYB) Certification Certification covers the following topics -

Module 1. What is Six Sigma?

• Data Driven Processes and Decisions

• Decision Making Without Six Sigma

• Decision Making With Six Sigma

• Defining Six Sigma

• Real World Examples

• Calculating Sigma Level

• Sigma Level Is Not a Final Indicator

• Common Six Sigma Principles

• Customer-Focused Improvement

• Value Streams

• Continuous Process Improvement

• Variation

• Removing Waste

• Equipping People

• Controlling the Process

• Challenges of Six Sigma

• Lack of Support

• Lack of Resources or Knowledge

• Poor Project Execution

• Data Access Issues

• Concerns about Using Six Sigma in a Specific Industry

Module 2. Six Sigma History and Application

• The Development of Statistical Process Control

• Continuous Process Improvement: Toyota and Lean

• Motorola’s Focus on Defects

• ABB, Allied Signal, and General Electric

• Continued Growth of Six Sigma

• Applying Six Sigma Knowledge

• The Levels of Six Sigma Certification

• White Belt

• Yellow Belt

• Green Belt

• Black Belt

• Master Black Belt

• Certification Exams

Module 3. Other Process Improvement and Quality Methods

• Other Formal Quality or Process Improvement Programs

• Lean Process Management

• Total Quality Management

• Business Process Reengineering

• Rummler-Brache

• Scrum

• The Customer Experience Management Method (CEM)

• JumpStart

• When to Choose Six Sigma

• When Facing the Unknown

• When Problems Are Widespread and Not Defined

• When Solving Complex Problems

• When Costs Are Closely Tied to Processes

Module 4. Lean Concepts

• The Seven Muda

• Overproduction

• Correction

• Inventory

• Motion

• Conveyance

• Over-Processing

• Waiting

• Other Forms of Waste

• Talent

• Ideas

• Capital/Cash

• Two Types of Muda

• Type I Muda

• Type II Muda

Module 5S

• Phase I: Sort

• Phase 2: Straighten

• Phase 3: Shine

• Phase 4: Standardize

• Phase 5: Sustain

• Just-in-Time Manufacturing

• Lean Concepts Crop Up in Many Improvement Methodologies

Module 6. Basic Six Sigma Concepts

• Standard Deviation

• The Pareto Principle

• Creating a Basic Pareto Chart in Excel

• Voice of the Customer

• Building a VOC Campaign

• Selecting the Right VOC Tools

• The Likert Scale

• Basic Metrics

• Defects per Million Opportunities

• Defects per Unit

• First Time Yield (FTY)

• Rolled Throughput Yield (RTY)

Module 7. Approaching the Problem

• Problem Functions: y = f(x)

• The 5 Whys

• When to Use 5 Whys

• Conducting a 5 Whys Session

• Creating a Problem Statement

• Example of a Strong Problem Statement

• Example of a Weak Problem Statement

• Writing Your Own Problem Statement

• Problem Statements Lead to Objective Statements/Goals

Module 8. What is a Process?

• What is a Process?

• Four Layers of the Process Definition

• The Steps

• Processing Time

• Interdependencies

• Resources and Assignment

• Major Process Components

• Inputs

• Outputs

• Events

• Tasks

• Decisions

• All Components Are Related

• Process Owners

• What does a process owner do?

• Data

• Defining Process Components: The SIPOC

• Benefits of a SIPOC Diagram

• Creating a SIPOC Diagram

• Tips for a SIPOC Brainstorming Session

• Sample SIPOC Diagrams

• Business-Level SIPOC Diagram

• SIPOC of an Automated Process

• SIPOC with Enablers Noted

• Create Your Own SIPOC Diagram

Module 9. Quality

• Critical to Quality Characteristics

• Why Identify CTQs?

• Using a CTQ Tree to Convert Customer Needs to Quality Metrics

• The CoQ and the CoPQ

• The Cost of Poor Quality

• Calculating the Cost of Poor Quality

• The Cost of Quality

• Calculating the Cost of Quality

• The Cost of Quality and Six Sigma

• Managing Cost of Quality

• Quality is Critical to Success

Module 10. Selecting the Right Projects

• Juggling the Right Amount of Projects

• Enterprise-Level Selection Process

• The Project Viability Model

• Project Selection at a Process Level

• See For Yourself

Module 11. Basic Six Sigma Team Management

• Building a Six Sigma Team

• Team Member Roles

• Timelines, Scheduling, and Milestones

• Phase-Based Timeline

• Critical Path Method

• Milestone Meetings

• Budgets

• Defined Measures of Success

Module 12. Introduction to DMAIC and DMADV

• DMAIC versus DMADV

• Define

• Measure

• Analyze

• Improve

• Control

• Design

• Verify

• Breaking Up the Elephant