Certificate in Master of Hospitality Management

Graduate students in hospitality management, hotel supervisors, front office or housekeeping managers, food and beverage staff, event planners, consultants and trainers.

It covers eight domains: hospitality fundamentals; food and beverage management; front office operations; housekeeping; revenue management and marketing; human resources; event and banquet management; and sustainability and quality assurance.

No formal experience is required. Basic understanding of hotel operations and guest service will help you perform better.

The exam uses multiple-choice and scenario-based questions. Each question tests your ability to apply concepts in real hospitality situations.

Yes. You will have a fixed time to complete all questions. Exact duration depends on the exam provider’s guidelines.

Each correct answer earns points. Your total score reflects your overall management skills. You can review a breakdown of your performance by domain.

Yes. You may retake the practice exam as often as you like to build confidence and fill any knowledge gaps.