Meeting Management Practice Exam

About Meeting Management
Meeting Management is the process of managing the stages and components of the entire meeting process. The actions that make meetings successful before, during, and after the meeting are equally important. Neglecting any piece of the meeting management process can lead to poor results and additional meetings.

Within an organization, various types of meetings are conducted where information sharing takes place e.g. for the purpose of problem-solving, planning, decision making, or a general staff meeting. Such meetings serve as an important means for coordination between teams and constitute a significant part of the life of every organization.

Steps of Meeting Management:
•    Define the Purpose and Create the Agenda
•    Schedule the Meeting and Distribute the Agenda
•    Run the Meeting and Assign Action Items
•    Create, Distribute and Archive the Minutes
•    Analyze Activity and Implement Changes

Why is Meeting Management important?
Good meeting management skills also ensure valuable contribution by all team members, which helps in finding the optimum solutions for issues at hand. Meeting management also plays an important role in improving communication, interpersonal relationships, teamwork, as well as employee morale and satisfaction.

Who should take the Meeting Management Exam?
•    Office administrators
•    Administration Support professionals
•    Entrepreneurs or Innovators
•    Anyone who wants to assess meeting management skills
•    Office managers and senior executives

Knowledge and Skills required for the Meeting Management

Good communication and planning skills enables candidate to excel in gain success in meeting management career.

Meeting Management Practice Exam Objective

Meeting Management exam focuses on assessing you on planning, implementing and managing meetings for the company.

Meeting Management Practice Exam Pre-requisite

There are no prerequisites for the Meeting Management exam.

Meeting Management Certification Course Outline

1. Office Administration Basics
1.1 What is Office Administration
1.2 Why Office Administration
1.3 Who is Office Administrator
1.4 Skill Set for Office Administration
1.5 Office Administration Roles
1.6 Office Administrator Evolution

2. Office Communications and Mailing
2.1 Mailing Services
2.2 Addressing Envelopes
2.3 Effective Office Meetings
2.4 Office memos
2.5 Incoming Mail
2.6 Outgoing Mail
2.7 Fundamentals activities of mail handling department
2.8 Mail Automation

3. Meetings
3.1 Types of Meetings
3.2 Type of Committees
3.3 Meeting Arrangement
3.4 Meeting Terminologies Glossary
3.5 Meeting Management
3.6 Meeting Room Arrangements
3.7 Planning and Scheduling Meeting
3.8 Meeting Minutes

4. Meeting Management
4.1 Handle meeting nightmares
4.2 Set expectations
4.3 Structure agenda
4.4 Establish ground rules
4.5 Resolve conflict
4.6 Track difficult issues
4.7 Handle difficult people
4.8 Keep meetings focused and productive
4.9 Utilize the group memory
4.10 Identify action items

5. Records Management
5.1 Filing and Record Keeping
5.2 Purpose of Record Management
5.3 Features of Effective Record Management
5.4 Information Types
5.5 Information Access
5.6 Type of Files
5.7 Procedure of Classification
5.8 Methods of Filing
5.9 Systems of Filing
5.10 Administrative Audit

Exam Format and Information
Certification name – Meeting Management Certification
Exam duration – 60 minutes
Exam type - Multiple Choice Questions
Eligibility / pre-requisite - None
Exam language - English
Exam format - Online
Passing score - 25
Exam Fees  - INR 1199