Microsoft Dynamics 365 Commerce Functional Consultant (MB-340)
The Microsoft Dynamics 365 Commerce Functional Consultant (MB-340) exam assesses the candidate's ability to implement, configure, and manage solutions for Dynamics 365 Commerce supporting retail operations. The person should ideally be one who possesses an understanding of the workflows related to retail, Point of Sale operations, inventory management, and also the customer engagement strategy with the assistance of Dynamics 365 Commerce.
Why is Microsoft Dynamics 365 Commerce Functional Consultant (MB-340) important?
- Validate skills in implementing and managing the Dynamics 365 Commerce solutions
- Help businesses to improve their retail and e-commerce operations through streamlined processes
- Demonstrate capabilities in point of sale (POS) systems and customer engagement tools
- Provides globally recognized certification that enhances the consultant and retail professional
- Improve skills in different domains like inventory management, order processing, and omnichannel strategies.
- Readies professionals to support complex retail workflows and e-commerce strategies.
Who should take the Microsoft Dynamics 365 Commerce Functional Consultant (MB-340) Exam?
- Dynamics 365 Commerce Functional Consultants
- Retail Operations Managers
- E-commerce Managers
- Solution Architects
- Business Analysts
- IT Consultants focused on Retail
- Technical Support Experts
- Systems Integrators
Microsoft Dynamics 365 Commerce Functional Consultant (MB-340) Certification Course Outline
1. Configure Dynamics 365 Commerce Headquarters (25-30%)
2. Configure products, prices, discounts, loyalty, and affiliations (25-30%)
3. Manage Point of Sales (POS) in Dynamics 365 Commerce (15-20%)
4. Configure and manage Dynamics 365 Commerce call centers (10-15%)
5. Manage e-commerce (15-20%
Microsoft Dynamics 365 Commerce Functional Consultant (MB-340) FAQs
What is the Microsoft Dynamics 365 Commerce Functional Consultant (MB-340) Exam?
It is a certification exam that evaluates your ability to implement, configure, and manage Dynamics 365 Commerce solutions for retail operations and e-commerce.
What skills are tested in the MB-340 Exam?
Skills tested include setting up retail channels, managing POS systems, handling inventory and product catalogs, managing orders, and configuring customer engagement tools.
What are the prerequisites for taking the MB-340 Exam?
There are no formal prerequisites, but knowledge of Dynamics 365 Commerce and retail business processes is recommended.
How long is the MB-340 Exam?
The exam duration is typically around 120 minutes.
What is the passing score for the MB-340 Exam?
The passing score is 700 out of 1000.
What types of questions are on the MB-340 Exam?
The exam includes scenario-based questions, multiple-choice questions, and hands-on tasks that test your ability to configure and manage Dynamics 365 Commerce.
How much does it cost to take the MB-340 Exam?
The exam fee varies by region but is typically around $165.
What job roles benefit from MB-340 certification?
Job roles include functional consultants, retail operations managers, e-commerce managers, business analysts, and IT professionals specializing in retail solutions.
Is practical experience with Dynamics 365 required to pass the exam?
While not mandatory, practical experience with Dynamics 365 Commerce and familiarity with retail workflows greatly improves your chances of passing.
What is the format of the MB-340 Exam?
The exam includes a combination of multiple-choice, scenario-based questions, and hands-on exercises that test your ability to implement retail solutions.