Microsoft Outlook Practice Exam

Microsoft Outlook is an software from Microsoft which is used for email and PIM (personal information management). It is used to send and receive emails, manage calendars, schedule appointments, and organize tasks. Outlook also can also link with other Microsoft Office applications like Word, Excel, etc. to use their offerings and provide a seamless experience ott the user. Outlook has email filtering for security and rules for email organization.

Certification in Microsoft Outlook validates your skills and knowledge in managing emails, calendars, tasks, and contacts.
Why is Microsoft Outlook certification important?

• The certification validates your skills and knowledge for email management, scheduling, and task organization.
• Increases your employability in using Outlook’s.
• Boosts your career opportunities in IT support, and customer service roles.
• Shows your expertise of Outlook's capabilities.
• Adds an edge to your profile in job market.
• Helps in your professional growth and development.

Who should take the Microsoft Outlook Exam?

• Executive Assistant
• Administrative Assistant
• Office Manager
• Project Coordinator
• IT Support Specialist
• Customer Service Representative
• Sales Support Specialist
• Human Resources Coordinator
• Virtual Assistant
• Marketing Coordinator

Skills Evaluated

Candidates taking the certification exam on the Microsoft Outlook is evaluated for the following skills:

• Manage emails
  
• Appointments and meetings
  
• Tasks and reminders
  
• Distribution lists.
• Email folders, rules, and filters.
• Shared calendars and meetings
  
• Security
  
• Integration with other applications
  

Microsoft Outlook Certification Course Outline
The course outline for Microsoft Outlook certification is as below -

1. Email Management

• Composing, sending, and organizing emails.
• Using folders and categories to manage emails.
• Email security settings (encryption, junk mail filtering).
• Managing attachments and formatting emails.

2. Calendar and Scheduling

• Creating and managing appointments and meetings.
• Setting up recurring events and reminders.
• Sharing calendars and scheduling group meetings.
• Using time zones and calendar permissions.

3. Outlook Contacts and Address Book

• Manage contacts.
• Contact groups
  
• Import and export contact
  

4. Outlook Tasks and To-Do Lists

• Tasks and to-do lists management.
• Tasks assignment and progress tracking.
• Understanding Flags and reminders
  

5. Understanding Collaboration and Sharing

• Understanding Share calendars
• Understanding Scheduling meetings
  
• Understanding giving permissions for shared mailboxes.
• Understanding Team collaboration and external contacts.

6. Understanding Advanced Features

• Understanding Rules
  
• Understanding Multiple accounts.
• Customize settings and preferences.