Microsoft Word (Word and Word 2019) (MO-100) Practice Exam

The Microsoft Word (Word and Word 2019) (MO-100) exam assesses your ability to create and manage professional documents using Microsoft Word.  

Who should take this exam?

This certification is ideal for:

• Administrative assistants
• Clerical workers
• Customer service representatives
• Anyone seeking to demonstrate their proficiency in using Microsoft Word

Roles and Responsibilities:

While not directly tied to specific job titles, the skills assessed in this exam can be valuable for roles that involve:

• Creating and formatting documents: reports, letters, proposals, resumes, etc.
• Collaborating on documents: sharing, editing, and tracking changes
• Managing document flow: organizing, searching, and protecting documents

Exam Details:

• Format: 40-60 multiple-choice questions
• Duration: 90 minutes
• Passing Score: 700 (on a scale of 1000)
• Delivery: Testing center or online proctored
  

Course Outline

The Microsoft Word (Word and Word 2019) (MO-100) Exam covers the latest exam updates and topics - 

1. Manage documents (20-25%)

1.1 Navigate within documents

• Search for text
• Link to locations within documents
• Move to specific locations and objects in documents
• Show and hide formatting symbols and hidden text

1.2 Format documents

• Set up document pages
• Apply style sets
• Insert and modify headers and footers
• Configure page background elements

1.3 Save and share documents

• Save documents in alternative file formats
• Modify basic document properties
• Modify print settings
• Share documents electronically

1.4 Inspect documents for issues

• Locate and remove hidden properties and personal information
• Locate and correct accessibility issues
• Locate and correct compatibility issues

2. Insert and format text, paragraphs, and sections (20-25%)

2.1 Insert text and paragraphs

• Find and replace text
• Insert symbols and special characters
• Format text and paragraphs
• Apply text effects
• Apply formatting by using Format Painter
• Set line and paragraph spacing and indentation
• Apply built-in styles to text
• Clear formatting

2.2 Create and configure document sections

• Format text in multiple columns
• Insert page, section, and column breaks
• Change page setup options for a section

3. Manage tables and lists (15-20%)

3.1 Create tables

• Convert text to tables
• Convert tables to text
• Create tables by specifying rows and columns

3.2 Modify tables

• Sort table data
• Configure cell margins and spacing
• Merge and split cells
• Resize tables, rows, and columns
• Split tables
• Configure a repeating row header

3.3 Create and modify lists

• Format paragraphs as numbered and bulleted lists
• Change bullet characters and number formats
• Define custom bullet characters and number formats
• Increase and decrease list levels
• Restart and continue list numbering
• Set starting number values

4. Create and manage references (5-10%)

4.1 Create and manage reference elements

• Insert footnotes and endnotes
• Modify footnote and endnote properties
• Create and modify bibliography citation sources
• Insert citations for bibliographies

4.2 Create and manage reference tables

• Insert tables of contents
• Customize tables of contents
• Insert bibliographies

5. Insert and format graphic elements (15-20%)

5.1 Insert illustrations and text boxes

• Insert shapes
• Insert pictures
• Insert 3D models
• Insert SmartArt graphics
• Insert screenshots and screen clippings
• Insert text boxes

5.2 Format illustrations and text boxes

• Apply artistic effects
• Apply picture effects and picture styles
• Remove picture backgrounds
• Format graphic elements
• Format SmartArt graphics
• Format 3D models

5.3 Add text to graphic elements

• Add and modify text in text boxes
• Add and modify text in shapes
• Add and modify SmartArt graphic content

5.4 Modify graphic elements

• Position objects
• Wrap text around objects
• Add alternative text to objects for accessibility

6. Manage document collaboration (5-10%)

6.1 Add and manage comments

• Add comments
• Review and reply to comments
• Resolve comments
• Delete comments

6.2 Manage change tracking

• Track changes
• Review tracked changes
• Accept and reject tracked changes
• Lock and unlock change tracking