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Certificate in Negotiation and Conflict Management

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Negotiation and Conflict Management

Negotiation and conflict management refers to the process of resolving disputes, amongst two or more parties and achieve mutual agreement. Negotiation focuses on reaching a common ground where both sides gain and conflict management focuses on managing and resolving conflicts to prevent escalation. Both of these skills are used personally and professionally  to maintain positive relationships.

Certification in Negotiation and Conflict Management certifies your skills and knowledge in resolving disputes and negotiating agreements. The certification includes negotiation tactics, conflict resolution strategies, and communication skills.
Why is Negotiation and Conflict Management certification important?

  • The certification certifies your skills and knowledge for resolving disputes and negotiating agreements.
  • Boosts your credibility in handling conflicts.
  • Acts as a foundation for for senior roles.
  • Attests to your skills in managing high-stress situations and finding mutually beneficial solutions.
  • Increases your employability in business, HR, law, and customer service.

Who should take the Negotiation and Conflict Management Exam?

  • Human Resources Manager
  • Business Development Executive
  • Sales Manager
  • Project Manager
  • Customer Service Manager
  • Contract Manager
  • Labor Relations Specialist
  • Diplomat or Foreign Service Officer
  • Legal Consultant
  • Mediator

Negotiation and Conflict Management Certification Course Outline
The course outline for Negotiation and Conflict Management certification is as below -

 

1. Introduction to Negotiation and Conflict Management

2. Negotiation Styles and Strategies

3. Communication in Negotiation and Conflict Management

4. Conflict Resolution Theories and Approaches

5. Managing Emotions in Negotiations

6. Ethical and Legal Aspects of Negotiation

7. Cultural Sensitivity in Negotiation

8. Negotiating in Complex or High-Stakes Situations

9. Practical Application of Negotiation and Conflict Management Skills


Certificate in Negotiation and Conflict Management FAQs

You have to score 25/50 to pass the Negotiation and Conflict Management certification exam.

No there is no negative marking in the Negotiation and Conflict Management certification exam.

There will be 50 questions of 1 mark each in the Negotiation and Conflict Management certification exam.

You will be required to re-register and appear for the Negotiation and Conflict Management certification exam. There is no limit on exam retake.

You can directly go to the Negotiation and Conflict Management certification exam page, click- Add to Cart, make payment and register for the exam.

The Negotiation and Conflict Management certification exam increases your job prospects, professional credibility, and earning potential.

Benefits include enhanced career prospects, improved communication skills, better conflict resolution strategies, and an increased ability to manage stress and find mutually beneficial solutions.

It provides you with the skills needed to manage conflicts constructively, negotiate agreements, and create collaborative solutions, making you more competitive in the job market.

This certification validates your expertise in resolving disputes and effectively managing negotiations, showcasing your skills in communication, problem-solving, and conflict resolution.