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Certificate in Negotiation Skills

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Certificate in Negotiation Skills


About Negotiation Skills

Any form of cooperative action, issue-solving, and dispute settlement involve some form of negotiation, whether it be verbal, nonverbal, explicit, implicit, direct, or through middlemen. Through practice, preparation, and confidence-boosting training, negotiators may enhance their bargaining abilities.


Why is Negotiation Skills important?

It is impossible to underline the value of negotiation. The secret to succeeding at work, overcoming disagreements, and adding value to contracts is negotiation. It's simple to avoid confrontation when disagreements occur in personal or professional relationships in an effort to preserve the bond between the parties.


Who should take the Negotiation Skills Exam?

  • People looking to improve their negotiation skills
  • Beginners to Professionals


Negotiation Skills Certification Course Outline

  1. Confidence
  2. Body Language
  3. Negotiate With The Right People
  4. Be Aware of Facial Expressions
  5. Maintain Personal Space
  6. Keep Your Limbs Calm and Open
  7. Hands Down
  8. Slow Down and Keep Quiet
  9. Scale Negotiation Strategies
  10. Negotiation Process
  11. Maximize Outcomes
  12. Problem Analysis
  13. Verbal Communication
  14. Emotional Control
  15. Decision Making
  16. Ethics
  17. Flexibility
  18. Exploration
  19. Settlement Phase
  20. Follow-Up Phase

Certificate in Negotiation Skills FAQs

You will be required to re-register and appear for the exam. There is no limit on exam retake.

There will be 50 questions of 1 mark each

No there is no negative marking

You have to score 25/50 to pass the exam.

It will be a computer-based exam. The exam can be taken from anywhere around the world.

The result will be declared immediately on submission.

You can directly go to the certification exam page and register for the exam.