Negotiation Skills for Professionals Practice Exam

Negotiation skills for professionals refers to the abilities of an professional to develop and make all parties agree by using various negotiation tools and techniques. The practice involves knowing interests of all parties involved, manage conflicts, and find mutually agreed solutions as well as have positive relationships. It requires good communication, emotional intelligence, problem-solving, and analytical skills.

Certification in Negotiation Skills for Professionals certifies your skills and knowledge in applying negotiation tools, strategies, and techniques for getting desired results. This certification assess you in negotiations,  collaboration, building trust, and managing conflicts.
Why is Negotiation Skills for Professionals certification important?

• The certification certifies your skills and knowledge of negotiation tools and techniques.
  
• Shows your skills in communication and relationship-building.
• Adds to your credibility for senior leadership roles.
• Attests to your skills in managing high-pressure negotiations.
• Increases your employability for senior roles.

Who should take the Negotiation Skills for Professionals Exam?

• Sales Managers and Executives
• Procurement and Supply Chain Professionals
• Project Managers
• HR Managers and Recruiters
• Business Development Managers
• Entrepreneurs and Startup Founders
• Lawyers and Legal Advisors
• Consultants
• Customer Relationship Managers
• Team Leaders and Managers

Skills Evaluated

Candidates taking the certification exam on the Negotiation Skills for Professionals is evaluated for the following skills:

• Communication
• Active listening
• Stakeholders' interests
• Strategic thinking
• Conflict resolution
• Emotional intelligence
• Relationship management
• Cross-cultural negotiation
• Virtual negotiation
• Decision-making
  
• Ethics
  

Negotiation Skills for Professionals Certification Course Outline
The course outline for Negotiation Skills for Professionals certification is as below -

Domain 1. Negotiation Basics

• Negotiation basics
  

• The negotiation process

• Styles and approaches

Domain 2. Preparation

• Goals, and interests
  

• Stakeholders
  

• BATNA

Domain 3. Communication

• Active listening
• Questioning techniques

• Nonverbal communication
  

• Rapport and trust
  

Domain 4. Conflict Management

• Understanding Conflicts
  

• Understanding Mediation

• Understanding Emotions
  

Domain 5. Persuasion

• Understanding Principles
  

• Understanding Overcoming objections

• Understanding Negotiation
  

Domain 6. Cross-Cultural Negotiations

• Understanding Cultural differences
  

• Understanding Adapting
  

• Understanding Virtual negotiations

Domain 7. Ethics

• Understanding Integrity
• Understanding Fairness
  

• Understanding Unethical practices

Domain 8. Negotiation Strategies

• Multi-party negotiations

• Win-win solutions
  

Domain 9. Post-Negotiation Review

• Negotiation outcomes

• Learning
  

• Continuous improvement