Network Support Practice Exam
Network Support is the support function which is focused on providing support for the computer networks and involves managing, maintaining, and troubleshooting
them for the company. It also includes configuring
and managing routers, switches, etc. as well as monitoring network
performance, security, and addressing any issues.
Certification in Network
Support verifies your skills and knowledge in network management, troubleshooting, and security. This certification assess you in configuring and maintaining networks, implementing security protocols,
and managing network infrastructure.
Why is Network Support certification important?
- The certification certifies your skills and knowledge in managing and troubleshooting networks.
- Increases your employability and provides a competitive edge in the job market.
- Validates your knowledge of network technologies and security protocols.
- Increases your opportunities for career advancement and higher salaries.
- Attests to your skills to handle networks.
Who should take the Network Support Exam?
- Network Support Technicians
- IT Support Specialists
- Network Administrators
- Systems Administrators
- Network Engineers
- IT Helpdesk Professionals
- Cybersecurity Analysts
- Cloud Network Specialists
- IT Infrastructure Managers
- Telecommunications Technicians
Skills Evaluated
Candidates taking the certification exam on the Network Support is evaluated for the following skills:
- Understanding of network fundamentals (e.g., OSI model, TCP/IP).
- Configuring and troubleshooting network devices like routers and switches.
- Setting up and maintaining LANs, WANs, and VPNs.
- Network monitoring and performance optimization.
- Implementation of network security measures, such as firewalls and intrusion detection.
- Diagnosing and resolving connectivity and hardware issues.
- Understanding of wireless networking and IoT integration.
- Managing cloud and hybrid network environments.
- Knowledge of network protocols (e.g., DNS, DHCP, HTTP, FTP).
- Disaster recovery planning and network backup strategies.
Network Support Certification Course Outline
The course outline for Network Support certification is as below -
- OSI and TCP/IP models
- IP addressing and subnetting
- Network topologies and protocols
Domain 2 - Network Hardware and Configuration
- Routers and switches setup and management
- Cabling standards and wireless networking
- VLANs, trunking, and port configurations
Domain 3 - Network Security
- Firewalls, VPNs, and proxy servers
- Intrusion detection and prevention systems (IDS/IPS)
- Access control and authentication
Domain 4 - Troubleshooting and Diagnostics
- Identifying and resolving connectivity issues
- Hardware diagnostics and replacement
- Network monitoring tools and logs
Domain 5 - Wireless Networking
- Wi-Fi standards and configurations
- Wireless security protocols
- Troubleshooting wireless connectivity
Domain 6 - Cloud and Hybrid Networks
- Cloud network architecture and management
- Virtualization and network automation tools
- Hybrid network integration and security
Domain 7 - Network Performance and Optimization
- Quality of Service (QoS) settings
- Network traffic analysis and load balancing
- Bandwidth allocation and optimization
Domain 8 - Disaster Recovery and Backup
- Planning for network redundancy
- Data backup and restoration techniques
- Business continuity planning