Operations Management Practice Exam

About Operation Management
Operations management involves utilizing resources from staff, materials, equipment, and technology. Operations managers acquire, develop, and deliver goods to clients based on client needs and the abilities of the company.

Operations management handles various strategic issues, including determining the size of manufacturing plants and project management methods and implementing the structure of information technology networks. Other operational issues include the management of inventory levels, including work-in-process levels and raw materials acquisition, quality control, materials handling, and maintenance policies.

Operations management entails studying the use of raw materials and ensuring minimal waste occurs. Operations managers utilize numerous formulas, such as the economic order quantity formula to determine when and how large of an inventory order to process and how much inventory to hold on hand.

Why is Operation Management important?
Importance of Operations Management
•    Helps in achievement of objectives: Operations management has an effective role in the achievement of pre-determined objectives of an organization. It ensures that all activities are going as per plans by continuously monitoring all operations of organization.
•    Improves Employee productivity: Operation management improves the productivity of employees. It checks and measures the performance of all people working in the organization. Operation manager trains and educate their employees for better performance.
•    Enhance Goodwill: Operation management helps in improving the goodwill and presence of the organization. It ensures that quality products are delivered to all customers that could provide them better satisfaction and makes them happy.
•    Optimum utilization of resources: Operation management focuses on optimum utilization of all resources of the organization. It frames proper strategies and accordingly continues all operations of the organization. Operation managers keep a check on all activities and ensure that all resources are utilized on only useful means and are not wasted.
•    Motivates Employees: Operation management helps in motivating the employees towards their roles. Operation managers guide all peoples in performing their roles and provide them with better atmosphere. Employees are remunerated and rewarded according to their performance level.

Who should take the Operation Management Exam?
•    Production, Logistics, SCM or Finance professionals
•    Business owners
•    Entrepreneurs
•    Innovators
•    Anyone who wants to assess their operation management skills
•    Production, Logistics, SCM or Finance managers and senior executives
•    Management consultants
•    Professionals working in outsourced companies responsible for operation management
•    Any professional with skills and knowledge on operation management
•    Students

Knowledge and Skills required for the Operation Management

Candidates gain quick success if they have skills of critical thinking and good communication skills.

Operation Management Practice Exam Objectives

Operation Management exam assess you in concepts and application of inventory, forecasting, supply chain and quality management.

Operation Management Practice Exam Pre-requisite

There are no prerequisites for the Operation Management exam.

Operation Management Certification Course Outline
1. Organizational Operations Management
1.1 What is Operation Management
1.2 Operation Management Evolution
1.3 Key Functions of Operations Management
1.4 Organizational Types and Operation Management
1.5 Operations Strategy

2. Product and Service Management
2.1 The Product and Service Life Cycle
2.2 NPD, NSD and PSS
2.3 Managing the Mature Products or Services

3. Supply Chain Management
3.1 The Supply Chain
3.2 Supply Chain Management
3.3 Manufacturing Flow Management
3.4 Bullwhip Effect
3.5 Supply Chain Strategies and Models
3.6 Supply Chain Costs
3.7 Supply Chain Performance Measurement
3.8 Agile Supply Chain Management

4. Inventory Management
4.1 Types of Inventory
4.2 Types of Inventory Costs and Factors affecting Inventory
4.3 Inventory Management Models
4.4 Techniques of Inventory Control
4.5 Inventory Performance Measurement
4.6 Inventory Management Tools

5. Forecasting
5.1 Introduction to Forecasting
5.2 Forecasting Models
5.3 Weighted Moving Average
5.4 Causal Forecasting Models
5.5 Linear Regression Analysis
5.6 Multiple Regression Analysis

6. Capacity Management
6.1 Capacity Management Basics
6.2 Capacity Types
6.3 Capacity Planning
6.4 Measuring Capacity
6.5 Capacity Management Strategies

7. Operations Scheduling
7.1 Objectives  and Functions of Operations Scheduling
7.2 Scheduling Basics
7.3 Production Planning and Control
7.4 Master Scheduling
7.5 Aggregate Planning and its Process
7.6 Aggregate Planning for Service Organizations
7.7 Operating Schedule
7.8 Sequencing Rules
7.9 Scheduling Manpower
7.10 Loading and Sequencing

8. Quality Management
8.1 Quality Basics
8.2 Product vs Service Quality
8.3 Quality Management
8.4 Cost of Quality
8.5 Quality Principles
8.6 Quality Management Methods
8.7 Base Lining
8.8 Benchmarking
8.9 Value Analysis (VA/NVA)
8.10 TQM
8.11 PDCA
8.12 Quality Function Deployment (QFD)
8.13 FMEA
8.14 Six Sigma
8.15 Lean
8.16 Cause-and-Effect Diagram
8.17 CPM/PERT Chart
8.18 Control Charts
8.19 Quality Standards
8.20 Quality Performance Measurement

9. Facility Management
9.1 What is Facility Management
9.2 Facility Management Functions
9.3 Building Services
9.4 Maintenance Approach
9.5 Preventive Maintenance
9.6 Spare Parts Management
9.7 Reliability and Maintenance
9.8 Facility Location
9.9 Facility Location Planning
9.10 Facility Layout
9.11 Facility Layout Types
9.12 Product Layout Design
9.13 Services Layout Design

Exam Format and Information
Certification name – Operation Management Certification
Exam duration – 60 minutes
Exam type - Multiple Choice Questions
Eligibility / pre-requisite - None
Exam language - English
Exam format - Online
Passing score - 25
Exam Fees  - INR 1199