Salesforce B2B Solution Architect Practice Exam

• Modeling customers across their businesses, subsidiaries, and collective identities.
• Establishing a unified customer view by recognizing customers as a singular entity across all records.
• Enabling transactional data capabilities (sales, service, marketing, commerce) throughout a multi-cloud customer experience.
• Ensuring consistency and cardinality of transactional data across a multi-cloud customer experience while maintaining a unified customer view.

• Demonstrating business acumen by guiding companies through a multi-cloud solution journey, emphasizing the creation of distinctive customer experiences.
• Ensuring successful outcomes by advocating for multi-cloud implementation considerations and best practices based on comprehensive knowledge spanning the Salesforce Customer 360 Vision and Platform.
• Providing technical leadership by selecting the most appropriate multi-cloud product features that align with a company's vision and business value objectives.

Exam Prerequisite: 

• Platform App Builder
• Platform Developer I
• Data Architect
• Sharing and Visibility Architect

Who should take the exam?

• Aligning business requirements with technical implementations to achieve business value for the customer.
• Leading and facilitating discussions for gathering requirements.
• Identifying the role of third-party systems within a customer's processes and data requirements.
• Translating technical details of solution architecture for a business audience.
• Supporting the overarching vision for business solution(s).
• Educating customers and implementation teams on best practices and considerations.
• Steering the development of customer experience solutions by prioritizing use cases and confirming success criteria.
• Establishing a common language to describe multi-cloud use cases and their successful implementation.
• Designing end-state solution architectures while presenting customers with options and phased approaches to achieve desired outcomes.
• Guiding implementation teams through best practices for multi-cloud integration and testing scenarios.
• Layering appropriate technology over the designed architecture.
• Participating in the delivery of the architected solution to oversee implementation and adjust plans as necessary.

Exam Details 

• Exam Name: Salesforce B2B Solution Architect
• Exam Languages: English
• Exam Questions: 60 Questions
• Time: 120 minutes
• Passing Score: 58%

Course Outline 

• Given a scenario in which a customer wants a B2B multi-cloud solution, document and articulate the business needs, value, and vision of the customer to support their desired business outcomes
• Given the identified business needs, vision, and current customer landscape, define the future blueprint architecture of a B2B multi-cloud Salesforce solution in order to define the product roadmap
• Given that a future blueprint architecture has been agreed upon, define the incremental steps necessary to reach the recommended future end state that supports business outcomes

• Given a complex data architecture, define the data flows across systems, the methods and techniques to connect systems and the relationship each system has to the data it contains
• Given the current architecture, define the strategy to migrate data, and synchronize data across systems to support a multi-cloud B2B solution.
• Given existing customer personas and the defined business requirements, design and map a sharing and visibility model for a B2B multi-cloud Salesforce solution.
• Given customer expectations around data volumes, provide governance to satisfy business requirements

• Given information gathered during discovery, define the functional and technical solution, in line with Salesforce standards, keeping the business value and objectives in mind.
• Given a set of business requirements, recommend an appropriate Salesforce multi-cloud or AppExchange solution.
• Given a scenario, identify design options and their associated risks, assess their level of criticality, and recommend the solution that most accurately meets the specified functional and non-functional requirements
• Given a scenario in which the design document is being shared, facilitate final acceptance from stakeholders by ensuring any concerns raised are adequately addressed
• Given a defined future state B2B multi-cloud solution architecture alongside business requirements, choose the preferred method for integrating data across different clouds.

• When planning a B2B multi-cloud set of orgs and environments, define appropriate strategies that balance resources and effort to deliver an effective and efficient delivery method
• When planning the steps involved in delivering a customer's business outcomes, ensure that there is a clear understanding of business requirements through to the delivered configuration
• Given a scenario in which the designed solution is being implemented, provide the appropriate display of the capabilities of that solution to stakeholders (demos) that demonstrate continued alignment with the desired business outcomes and priorities

• Given that a solution has been implemented, ensure that stakeholders are appropriately enabled to manage the solution moving forward (e.g., updating documentation, center of excellence, training)
• Given a scenario in which a B2B multi-cloud solution has been implemented, determine how to further improve the solution to ensure business benefits are continuously realized
• Determine how to facilitate adoption in order for the business to benefit from a B2B multi-cloud solution