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Salesforce Certified User Experience Designer

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Salesforce Certified User Experience Designer

The Salesforce Certified User Experience (UX) Designer credential validates a professional's ability to design solutions that focus on user-centric experiences within the Salesforce platform. It involves understanding the principles of user interface (UI) design, user research, and human-centered design methodologies to create intuitive, effective, and aesthetically pleasing interfaces. The UX designer ensures that Salesforce applications are easy to navigate, meet the needs of users, and align with the business goals by enhancing productivity and user satisfaction.
Why is Salesforce Certified User Experience Designer important?

  • Validates expertise in designing user-friendly, intuitive interfaces within the Salesforce platform.
  • Enhances the ability to conduct user research and apply human-centered design principles.
  • Ensures optimized navigation and usability for various Salesforce apps.
  • Improves business outcomes by creating experiences that meet user and stakeholder needs.
  • Strengthens design thinking and problem-solving skills for digital transformation initiatives.
  • Supports cross-functional collaboration with developers, product managers, and stakeholders.
  • Ensures consistent, accessible, and scalable design across Salesforce products and devices.

Who should take the Salesforce Certified User Experience Designer Exam?

  • Salesforce UX Designer
  • Salesforce Product Designer
  • UI/UX Designer working within Salesforce
  • Salesforce Solution Architect (with a focus on design)
  • Front-End Developer (focused on user interface)
  • Product Managers (with a focus on user experience)
  • Salesforce Business Analyst (interested in user experience)
  • Service or Experience Designers using Salesforce

Salesforce Certified User Experience Designer Certification Course Outline
The Salesforce Certified User Experience Designer Certification covers the following topics -

1. Discovery: 13%
2. UX Fundamentals: 16%
3. Human-Centered Design: 12%
4. Declarative Design: 27%
5. Testing: 11%
6. Salesforce Lightning Design System (SLDS): 21%


 


Salesforce Certified User Experience Designer FAQs

The passing score is typically around 65%, though this may vary depending on Salesforce’s exam policies.

Salesforce certifications are generally valid for one year, after which you must complete maintenance exams to keep your certification current.

Familiarity with Salesforce Lightning Design System (SLDS), Figma, Sketch, or other UX design tools, as well as usability testing methods, is beneficial.

This certification specifically focuses on user experience and interface design, unlike others that focus on development, administration, or architecture.

The exam consists of multiple-choice and multiple-select questions focused on UX design principles, user research, and Salesforce-specific design considerations.

It enhances your skills as a UX designer working within Salesforce, making you a valuable asset for companies focusing on user-centric digital transformation.

Topics include user research, interface design, human-centered design, Salesforce Lightning Design System (SLDS), accessibility, and usability testing.

While there are no official prerequisites, experience in UX/UI design principles and working with Salesforce products is recommended.

Professionals such as Salesforce UX designers, product designers, and UI developers who work on user interface design within Salesforce should consider this certification.

This certification validates your expertise in designing intuitive and user-friendly interfaces within the Salesforce platform.

UX designers, UI developers, product designers, and solution architects focused on Salesforce will benefit from this certification.