Sell like an expert Practice Exam

"Sell like an expert" refers to becoming an expert in selling an product or service by focusing on developing and excelling in skills related to sales. It involves developing expertise in sales techniques, strategies so as to influence and persuade customers and convert them to sales. It includes knowing customer behavior, develop relationships, and use methods to close deals. It focuses on all phases of a sale process, starting form identifying customer needs, offering solutions, negotiating, and closing or making a sale as well as manage objections.

Certification in "Sell like an expert" certifies your skills and knowledge of advanced sales tools and techniques. This certification assess you in prospecting, closing deals, sales strategies, customer needs, and communication skills.
Why is Sell like an expert certification important?

• The certification certifies your skills and knowledge of expert-level sales strategies and techniques.
• Shows your skills in closing high-value deals.
• Attests to your knowledge of managing customer objections.
• Increases your career opportunities and job prospects in sales.
• Shows your commitment to professional growth.
• Positions you as sales master.

Who should take the Sell like an expert Exam?

• Sales Managers
• Account Executives
• Business Development Managers
• Sales Consultants
• Territory Managers
• Regional Sales Directors
• Sales Representatives
• Key Account Managers
• Customer Relationship Managers
• Inside Sales Specialists

Skills Evaluated

Candidates taking the certification exam on the Sell like an expert is evaluated for the following skills:

• Advanced sales strategies
• Consultative selling, solution selling, and relationship selling.
• Persuasion
• Influence techniques
  
• Prospecting
• Lead generation strategies.
• Handling objections
• Overcoming resistance
  
• Negotiation
  
• Customer needs
  
• Presentation skills
  
• Communication skills
• Rapport-building
  
• Time management
  
• Measure and track sales performance
  

Sell like an expert Certification Course Outline
The course outline for Sell like an expert certification is as below -

Domain 1. Advanced Sales Techniques

• Consultative selling

• Solution selling and needs analysis

• Relationship-based selling

• Selling to decision-makers

Domain 2. Prospecting and Lead Generation

• Identifying and qualifying leads

• Building a pipeline

• Using social media and other tools for lead generation

• Cold calling and email outreach strategies

Domain 3. Presentation and Demonstration Skills

• Creating and delivering persuasive presentations

• Demonstrating product value

• Tailoring presentations to customer needs

• Storytelling techniques in sales presentations

Domain 4. Objection Handling and Negotiation

• Identifying common objections

• Techniques for overcoming objections

• Negotiating terms and closing deals

• Managing difficult customers and situations

Domain 5. Closing Techniques

• Trial closes and closing questions

• Recognizing buying signals

• Effective closing methods (e.g., assumptive, urgency)

• Handling post-sale follow-ups

Domain 6. Building and Maintaining Customer Relationships

• Creating long-term customer loyalty

• Providing exceptional customer service

• Managing client expectations

• Networking and relationship-building strategies

Domain 7. Time Management and Sales Productivity

• Prioritizing sales activities

• Setting and achieving sales goals

• Using CRM tools for efficiency

• Managing personal sales performance

Domain 8. Sales Metrics and Performance Evaluation

• Key performance indicators (KPIs) for sales success

• Tracking sales activities and outcomes

• Analyzing sales data for improvements

• Continuous learning and adapting sales strategies