Splunk IT Service Intelligence Certified Administrator Practice Exam

The Splunk IT Service Intelligence Certified Administrator exam validates your ability to configure, manage, and utilize the Splunk IT Service Intelligence (ITSI) app to monitor and analyze IT service data. Earning this certification demonstrates your expertise in leveraging ITSI to gain valuable insights into the health and performance of your IT infrastructure.

Who Should Take This Exam?

This Splunk certification is ideal for:

• IT Operations Professionals: Individuals responsible for monitoring and maintaining IT services, seeking to enhance their skills with Splunk ITSI.
• Splunk Administrators: System administrators who want to specialize in managing and configuring the Splunk ITSI app.
• DevOps Engineers: Professionals working in DevOps environments who want to leverage ITSI for service monitoring and incident management.
• Anyone seeking to: Demonstrate their proficiency in using Splunk ITSI to gain deeper visibility into IT service performance.

Are There Prerequisites?

While there are no formal prerequisites for the exam, a foundational understanding of Splunk platform administration and experience with IT service management (ITSM) principles is recommended.

Roles and Responsibilities 

With this certification, you may qualify for roles like:

• Splunk ITSI Administrator: Installing, configuring, and maintaining the Splunk ITSI app within the Splunk platform.
• IT Service Monitoring Analyst: Utilizing ITSI to monitor IT services, identify potential issues, and troubleshoot incidents.
• IT Operations Analyst: Leveraging ITSI data to gain insights into IT service performance and identify areas for improvement.

Exam Details 

• Exam Format: Multiple Choice Questions (53 questions)
• Duration: 60 minutes
• Passing Score: 60%

Course Outline 

• Introducing ITSI
• Glass Tables
• Managing Notable Events
• Investigating Issues with Deep Dives
• Installing and Configuring ITSI
• Designing Services
• Data Audit and Base Searches
• Implementing Services
• Thresholds and Time Policies
• Entities and Modules
• Templates and Dependencies
• Anomaly Detection
• Correlation and Multi KPI Searches
• Aggregation Policies
• Access Control
• Troubleshooting ITSI