Total Quality Management

Total Quality Management

Total Quality Management (TQM) refers to the practice of implementing quality on holistically in a company by developing and implementing an quality culture in all aspects of processes in the company. The practice focuses continuous improvement to deliver high-quality products and services by involving all internal and external entities. TQM results in increased customer satisfaction, employee involvement, and data-driven decision-making. It uses various quality and statistical tools and techniques.

Certification in Total Quality Management (TQM) attests to your skills and knowledge in applying TQM tools and techniques. This certification assess you in quality control, continuous improvement, team collaboration, and performance measurement.
Why is Total Quality Management certification important?

• Validates your knowledge and expertise in quality management.
• Enhances your career opportunities in roles quality related roles.
• Demonstrates your ability to improve business processes.
• Helps companies improve customer satisfaction by certified professionals.
• Provides you a competitive advantage in continuous improvement jobs.
• Ensures your understanding of TQM tools, and methods.
• Facilitates your career progression into managerial or leadership roles.

Who should take the Total Quality Management Exam?

• Quality Assurance Manager
• Quality Control Specialist
• Process Improvement Manager
• Operations Manager
• Continuous Improvement Consultant
• Project Manager
• Business Analyst
• Production Manager
• Manufacturing Engineer
• Customer Service Manager

Total Quality Management Certification Course Outline
The course outline for Total Quality Management certification is as below -